Privacy Policy

Potenti AI, Inc. ("we," "us," or "our") recognizes the importance of properly protecting personal information, complies with laws and other standards concerning the protection of personal information, and will properly acquire, use, and manage customers' personal information in accordance with this Privacy Policy (the "Policy") while continuously improving our handling of such information.

Business operator: Potenti AI, Inc.
Effective and last revised: August 18, 2026

Article 1 (Business operator information)

Business operator name: Potenti AI, Inc. Contact: legal@potenti.ai Address: 8 The Green, Ste A, Dover, Kent County, Delaware, USA

Article 2 (Personal information we acquire)

We acquire personal information according to the following categories. (1) Contact-person information for those who book a demo or make an inquiry through a form on this website Name and email address (2) Visitors to this website (information acquired automatically) Access logs, including IP address, browser type, access date and time, and viewed pages Information acquired through cookies and similar technologies (see Article 9 for details) This website uses forms and tracking code provided by HubSpot. The automatically acquired items above (including page browsing history and interaction history with forms) are recorded by HubSpot tracking technologies. (3) Contact-person information of prospective customer companies (information acquired from public sources) We may acquire contact information for the recruiting departments of companies from publicly available sources such as company websites and recruitment information pages, including company name, publicly available email addresses for recruiting contacts, and publicly available names and titles of contact persons.

Article 3 (Purposes of use)

We use acquired information only within the scope of the following purposes. (1) Information entered by customers in forms 1. Sending product materials 2. Scheduling and conducting demos (online explanations) 3. Providing service information and responding to inquiries (2) Automatically acquired information from website visitors 4. Improving the service through statistical analysis using access records (3) Public contact information of prospective customer companies Providing information about our services by email, as in item 3 above. Please see Article 8 for how to unsubscribe. We will not use information for purposes other than those listed above. If we change the purposes of use, we will do so within a reasonable scope and notify you on this page.

Article 4 (Entrustment of personal information to third parties and overseas data transfers)

The contractors to which we outsource all or part of our personal information handling operations may be located outside Japan. In such cases, we confirm that the contractor has established a framework conforming to the standards prescribed by the Act on the Protection of Personal Information. In handling customers' personal information, we provide personal information to the following recipients in writing or by electronic means in accordance with each item below. The servers for these services may be located in the United States, and customers' personal information may be stored and processed in Delaware, USA, as described above. Third parties in the United States comply with U.S. laws and regulations concerning the protection of personal information. We provide information published by the Personal Information Protection Commission concerning the U.S. system. For details, please see here. Google-related services are used only for the schedule registration and email communications described above. We do not access customers' Google Account personal data.

Article 5 (Provision to third parties)

Except in the following cases, we will not provide personal information to third parties without the individual's consent. 1. When required by law 2. When necessary to protect a person's life, body, or property and it is difficult to obtain the individual's consent Use of third-party services described in Article 4 constitutes entrustment of handling, meaning use of data processing services, and does not constitute provision to third parties under this Article.

Article 6 (Security management measures)

We take the following measures to prevent leakage, loss, or damage of personal information. 1. To ensure the proper handling of personal information, we comply with applicable laws and regulations and have established a basic policy for properly handling personal information. 2. We have established rules for handling personal information, including handling methods, at each stage of acquisition, use, retention, provision, deletion, and disposal. 3. Access to personal information is limited to personnel who need it for business purposes. 4. Accounts for each third-party service, including HubSpot, Zoom, and Google, are managed through authentication and access controls. 5. Technical security management measures, such as encrypted storage and transmission, depend on the measures implemented by each third-party service provider. 6. When handling personal information in a foreign country (the United States), we implement security management measures after understanding the systems and other arrangements concerning the protection of personal information in that country. Third parties in the United States comply with U.S. laws and regulations concerning the protection of personal information. We provide information published by the Personal Information Protection Commission concerning the U.S. system. For details, please see here.

Article 7 (Retention period and deletion)

We retain customers' information for the period necessary to achieve the purposes of use set out in Article 3. As a guideline, information for which three years have elapsed since our last contact with the customer will be deleted or anonymized. If you would like deletion before that time, you may request it by the method set out in Article 8.

Article 8 (Your rights and request method)

You may request the following regarding personal information about you that we hold. 1. Disclosure, meaning notice of what information we hold 2. Correction, addition, or deletion 3. Suspension of use or erasure Request method: please email legal@potenti.ai with the details of your request. After confirming that the requester is the person concerned, we will respond within a reasonable period and reply with the result. If you wish to stop receiving service information emails, you may also tell us by replying to the relevant email. We will stop subsequent delivery.

Article 9 (Cookies and access analytics)

This website uses cookies and similar technologies for the following purposes. To record customers' access status and improve website convenience For access analytics through HubSpot tracking code, including viewed pages, time spent, and interaction history with forms You can reject cookies through your browser settings. In that case, some functions, such as form input assistance, may not work properly.

Article 10 (Changes to this Policy)

We may revise this Policy in response to changes in laws or business needs. The revised Policy takes effect when posted on this page. If we make important changes, we will notify users in an easily recognizable manner on this website. Effective date: August 18, 2026 Last revised: August 18, 2026

Article 11 (Contact point)

We will respond promptly and sincerely to inquiries and complaints regarding this Policy and the handling of personal information through the following contact point. Potenti AI Personal Information Contact Point Email address: legal@potenti.ai